This is my chat with a Comcast robot (look at the typed word smile, that actually made me a little sad). On my last chat, I even asked it if it was a real person. No response.
Hello! It is my pleasure to assist you today!
My Issue: I recently disconnected my account and see a credit amount. I would like to know when I will get this and if it will be a check, I need to update the address at which it should be sent.
It sadden me to know that you requested to cancel your service.
However, let me assist you with this.
Let us work together for us to address and resolve your concern today.
By the way, how's your weekend so far? I bet you are having a good time. Tomorrow is a holiday! (smile) It's a long weekend, right?
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